RANDBURG LICENSING DEPT

I app**** for a RENEWAL. of my DRIVERS LICENSE at RANDBURG approx a week to 10 days before xmas. I was advised to call to collect mid January or thereabouts. Due to my car being out of service I only went to collect today the first week in FEBRUARY. NO LICENSE CARD!!!!! It has to be REDONE - - NO REASON JUST REAPPLY NEW PRINTS NEW PHOTO. WHY IS THIS - - WHAT is going on??!!!!