*********** Midrand license department

I was there at 6am 1st in line to be rudely told that they only assist people who booked online. I advised that I was not aware and need the link, both ladies that work there were so rude. Common courtesy is that you explain to someone how the process works it’s not like we enjoy spending time at the license department it’s the 2nd time I had to go back because they never explain anytime, at first I was told they are using one camera and today that I need to book online can they not hire people with humanity that will explain everything to you so that you know what’s needed. Most Government people think they are doing us a Favour and yet they are there to render a service to us. They must start appreciating their jobs and have Ubuntu.