Dissatisfied Citizen

I am terribly disappointed with the service received from the Verulam Licensing department. I have booked my learners with this department early December 2015 and was given a date of 23-12-2015 to which i have passed my test however upon the learners license being issued i was then called and advised the ID number that they have captured was incorrect. I was then told that this would be a 2-3 week process as they would now need to request the Pietermaritzburg head office to have this rectified. I have contacted the Verulam department on 3 occasions only to be told that the person who is to assist me is unavailable and that i would be contacted today 18-01-2016 which has not happened. I cannot start my driving lessons due to the negligence of a staff member who could not capture my id number correctly according to the id book produced, this is far too long and needs to be sorted before i take legal action.<br> <br> Feedback on this within 24 hours.<br> DISSATISFIED Citizen <br> V.Naidoo