Complaint With Suggestions On How To Improve

Hi, I am sure that by now everyone is fami**** with the apathy shown by these departments including the office of the MEC. I do not say this lightly - my comment is based on my experience. I have sent an emaIl to the MEC's office highlighting my concerns with the following: Firstly incorrect information contained within the department's website - phone numbers, etc...etc. Secondly, the process of renewing one's driving licence is somewhat blurred which no doubt is a reason for much consternation among applicants. Lastly, the MEC should perhaps consider the fact that applicants armed with the correct information and documents will ensure a quicker turnaround time at these centres - limiting the exposure and contact related to covid-19. My opinion is that these departments performance is like that of a "throw of the dice" operation.