Bedfordview Licensing

Bedfordview licensing department has the most obnoxious, arrogant, couldn't-care-less manager. He knows we need the service and literally doesn't care about anything but himself. He casually rolled into the centre at 08h20 (already 5 minutes AFTER my appointment was due to start) in his BMW 5 series, dressed in t-shirt, track pants, and sneakers. I was pointed to a room, and when I asked for information on what I can expect next, he said, "This is what we are here for". So I asked again, and he simply pointed to the chairs and said, "Just take a seat". I did an independent eye test, and when ushered through to the finger print and eye test room I showed him the certificate. Without evening looking at me, he waved his hand and said, "Just sit down, just sit down".

It amazes me that these people are given these jobs when they clearly don't know a thing about service delivery.

Utterly disgusted at my experience there.