****mers using license department to **** us

Was ****med by the ******* girl called Pat and she works under disc department.. she claimed to assist me with my License and learners but it's been 3 months since I asked for a refund since she's failing but she doesn't want with my money she's even swearing at me and my worry is that if I beat her it will be labelled as Gender based violence but now I'm ****med and no one is helping