Krugersdorp Licensing department

Today i filled in the form for a copy of the vehicles e-natis registration document on behalf of my 85 year old father. after spending 40 minutes in the row, the woman behind the counter asked me if it was for me. I explained it was for my father who is struggling to walk and that I have his ID and written permission to apply for the doc. Her reply: "my father is 86 and he can walk, put him in a wheelchair and bring him here" I then asked for her supervisor, her response: " get a letter from a doctor that says he can not walk" I then asked how much it will cost for the document and how long it will take? The reply was: "just bring him and the papers" She also did not want to accept the original license renewal document from her own department as proof of address! This behavior to say the least is shocking and uncalled for!! It is unacceptable to be subjected to this type of service, which by the way we are paying handsomely for!!