BS
Buks S
1 reviews | Active since May 2018
28 May 2018, 06:50
Libra Measuring Instruments
Stay away from this company if you are in agricultural industry and need a livestock scale. Very bad service and don't keep their word. Many other great/better products in South Africa to choose from.
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Replies (2)
Libra Measuring Instruments's replyOfficial
13 Nov 2018, 15:25Hi Buks , we would like to apologize for your negative experience with our business. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call on *** (Pieter) or *** (Dirk) at your earliest convenience ,it would be greatly appreciated . We look forward to speaking with you and work towards earning you back as a happy client.
Best regards,
Libra Measuring Instruments's reply13 Nov 2018, 15:25
Official
Hi Buks , we would like to apologize for your negative experience with our business. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call on *** (Pieter) or *** (Dirk) at your earliest convenience ,it would be greatly appreciated . We look forward to speaking with you and work towards earning you back as a happy client.
Best regards,
BS
Buks S's updateReviewer Update
14 Nov 2018, 06:34Apologies accepted
This specific situation: I phoned both Pieter's. I was told that my scale would be repaired and send back the same week as I needed it urgently and just a small defect. After lots of phone-calls and fighting and nearly a month it was sent back to me.
Sent 5 May 2018 - Received back June
Needless to say I bought a Gallagher (Great service/scale) on Nampo, sent my beams to be calibrated with the new scale and was weighing cattle long before I received my LMI 2000 back.
BS
Buks S's update14 Nov 2018, 06:34
Reviewer Update
Apologies accepted
This specific situation: I phoned both Pieter's. I was told that my scale would be repaired and send back the same week as I needed it urgently and just a small defect. After lots of phone-calls and fighting and nearly a month it was sent back to me.
Sent 5 May 2018 - Received back June
Needless to say I bought a Gallagher (Great service/scale) on Nampo, sent my beams to be calibrated with the new scale and was weighing cattle long before I received my LMI 2000 back.