LN
Linda N

1 reviews | Active since Jul 2011

07 Nov 2017, 10:24

YOUR WEBSITE DOES NOT WORK I CAN NEVER LOGIN

I AM SICK AND TIRED OF TRYING TO LOG INTO YOUR WEBSITE. YOUR ERROR MESSAGES ARE WEIRD AND INVALID. THERE IS ALWAYS A TECHNICAL ISSUE. COME ON MAN IN TODAY'S DAY AND AGE SURELY A COMPANY LIKE LIBERTY LIFE CAN DO BETTER WITH SUCH AN OLD OUTDATED WEBSITE THAT HAS SO MANY ISSUES I AM JUST PLAIN SICK AND TIRED OF IT. I HAVE PHONED TO LOG A COMPLAINT AND HAVE NOW BEEN PUT ON HOLD THE ENTIRE TIME I AM WRITING THIS HELLO PETER COMPLAINT AND IF THE PHONE DOES NOT GO OFF THE MUSIC BY THE TIME I AM FINISHED POSTING THIS COMPLAINT THEN THIS COMPLAINT WILL JUST HAVE TO BE POSTED FOR ALL TO SEE.

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply07 Nov 2017, 17:58
Official

Dear Mrs Notelovitz

Thank you for your posting.

As per our telephonic conversation earlier on refers:

I would like to sincerely apologise for the frustration that you are experiencing.

Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will respond shortly with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

***