MB
Mars B
1 reviews | Active since May 2010
08 Oct 2019, 13:39
You will NOT be able to afford cover after a few years. They price you out with escalations!
You increase the premiums by a factor which is 3-5 times higher than you increase the cover. So you price me out after a few years, while having received hundreds of thousands. After a around a decade, a premium that started as say R7 000, becomes R50 000, for almost the same cover.
This practise should be banned. I will be asking the attorneys in my firm to investigate the feasibility of launching a class action suit.
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Replies (1)Liberty Group South Africa's replyOfficial
22 Oct 2019, 18:42Dear Mark
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Liberty Group South Africa's reply22 Oct 2019, 18:42
Official
Dear Mark
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
