You might be dead by the time you receive service from Libert Life

<p>Liberty Life must be the worst company in the world when it comes to service.... it actually does not exist!!! First they send me a letter stating my premium due on 1st August which I paid and send proof of payment to Liberty, on 2nd of August i received a letter DATED 27 July that my policy was now cancelled due to non-payment by the 27 July... unbelievable !! Following that i had to re-apply, do a medical blood test and send in all forms which we did by 15 August, by 12 October after enquiring 5 times and only getting automated replies that they still waiting for forms that was send on 15 August. When I eventually got to speak to a real person they informed me that they send all forms to a broker that we did not use for the last 7 years because Liberty do not like to deal with individuals direct and prefer brokers!! They now needed another form completed related to my prostate cancer from 4 years ago. They then had a problem with the Word docs they send out as you could not open them, i asked for a PDF format which for 2 days and four phone calls Liberty could not generate a PDF file to send to me..... I can’t even imagine what will happen if i die and my wife needs to claim the policy... absolutely pathetic.</p> <p> </p>