Wrong decision to take preversation fund account with liberty

I regret my decision to put my trust on my financial advisor, I resign from a government department in 2022, I contacted liberty explaining that I resigned I don't want to withdraw my pension fund, I want to preserve it until I reach the age of 55yrs. Liberty informed me that to transfer the fund, I have to go through the financial advisor which I have from standard bank as liberty and standard bank work together. I contacted my financial advisor, we met he explained me the application procedure, within 3 months signed the required documents, He told me that he will submit to my HR, the process was dragging until he said the HR need me in person. I visited my HR, they gave me the GEPF forms took the forms to my financial advisor standard bank. We both signed the GEPF required forms. My financial advisor took the forms back to my HR. The HR submitted the forms to GEPF.and the fund was transferred to liberty account on the 23 of July 2024 before the new system (two pot) started. Since July last year I don't have a portfolio of my fund with liberty. I do not have a contract with liberty which shows that I have opened a presentation fund account with liberty and my fund was transferred to liberty I have nothing. Liberty asked me to visit GEPF with some required documents which supposed to be signed by GEPF, GEPF refused to sign the documents stating that the fund is already transferred to Liberty account, there are no documents they have to sign. GEPF gave me the proof of payment and the acknowledgement of receipt of the money received from Liberty. Because GEPF refused to sign the documents that liberty wants, I requested liberty to reverse the money, then liberty is asking me to get a letter from GEPF stating that they are requesting for refund or reversal. Note well GEPF is not the one request ing for refund its me because liberty is saying if GEPF is not signing the required documents, liberty will not sign a contract with me. That's the reason I want the money to be reversed or refunded to GEPF or they give me my money because the transfer transaction took place before the two pot system. . it's been a while since last year without assistance

I need your assistance urgently to reverse the fund to GEPF or to withdraw the fund..

Thank you.