MJ
MJ J

1 reviews | Active since May 2012

17 Feb 2016, 12:25

WRONG ADVISE!!!!

I MET WITH A FINANCIAL ADVISER FROM LIBERTY IN SEPTEMBER TO INVEST ONLY R30 000, HE SUGGESTED I SPLIT THE INVESTMENT INTO 3 ACCOUNTS. THE REASON I WANTED TO INVEST IT WAS SIMPLY BECAUSE IT WAS LAYING IN MY PURE SAVE ACCOUNT AND I DID NOT WANT TO WASTE IT. HE SUGGESTED I INVEST IN 3 SEPARATE INVESTMENT ACCOUNTS HE KNEW WERE THE BEST AND THINKING HE KNEW WHAT HE WAS DOING I SIGNED!!!! 6 MONTHS LATER MY INVESTMENT IS DOWN TO R27 000, WHAT NONSENSE IS THIS? I TRUSTED HIS JUDGEMENT AND THIS IS WHAT I GET? IT WOULD HAVE GAINED INTEREST IN MY PURE SAVE ACCOUNT NOW THE LITTLE I HAD IS EVEN LESS, HE THEN TELLS ME TO WAIT FOR IT TO PICK UP! I WANT MY MONEY BACK AND WILL RATHER SAVE IT WHERE I KNOW I WONT LOSE!!!!!

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply18 Feb 2016, 10:15
Official
Hello bellair33,

Thank you for your podting.

We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will respond shortly with feedback.

Please feel free to contact me should you require any information

Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***

Best regards,