MU
Marinus U
1 reviews | Active since Mar 2009
18 May 2015, 16:36
Wow Own your life...
I expected my R750 back for my gym benefit on the 15th. Did not get it, phoned in the contact center - Oh no my \fitness"was deactivated and it must have been by myself because it was not done by a agent...really?!? How does that even make sense?! If I did cancel it"
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Replies (1)
Liberty Group South Africa's replyOfficial
19 May 2015, 09:08Hello marinus,
Thank you for your posting.
We apologise for the frustration that you have been experiencing, I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require further information or assistance.
Regards
Thandeka Mangxaba
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing, I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require further information or assistance.
Regards
Thandeka Mangxaba
Liberty Group Customer Relations
***
Liberty Group South Africa's reply19 May 2015, 09:08
Official
Hello marinus,
Thank you for your posting.
We apologise for the frustration that you have been experiencing, I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require further information or assistance.
Regards
Thandeka Mangxaba
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing, I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require further information or assistance.
Regards
Thandeka Mangxaba
Liberty Group Customer Relations
***