GA
Gert A

1 reviews | Active since Mar 2009

10 Jan 2016, 14:35

Worst website I have ever used i.t.o. reliability

I frequently use 7 different sites to access my investment details. I experienced absolutely NO problems with the other 6. However, Liberty's website is frequently down for maintenance or displays an error message. Have contacted them on various previous occasions, but to no avail. They just seem unable to sort this matter out. Today's error message...<br> <br> <br> Access Manager WebSEAL could not complete your request due to an unexpected error. <br> <br> <br> <br> <br> Diagnostic Information<br> <br> Method: GET<br> <br> <br> URL: /public/BPOServicing/BPO_Router.asp?MenuCode=17&RedirectURL=BPO_Portfolio_Values.asp&Cpp=N&PolTrans=Y&Cons=N&ForceSel=N&SecMenu=&MenuGroup=&SelParams=Y,Y,N,N,Y,N,N<br> <br> <br> Error Code: 0x38cf04d3<br> <br> <br> Error Text: DPWWA1235E Could not read the response status line sent by a third-party server. Possible causes: non-spec HTTP headers, connection timeout, no data returned. This is not a problem with the WebSEAL server. <br> <br> <br> <br> <br> Solution<br> Provide your System Administrator with the above information to assist in troubleshooting the problem. <br> <br> <br> [BACK BUTTON]

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply11 Jan 2016, 08:16
Official
Hello skim,

We apologise for the frustration you are experiencing.

My email to you refers. Kindly forward the information to me as requested.

Kindly contact me on *** should you require any further assistance.

Kind regards
Jolene Lottering
Liberty Group Customer Relations
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