EM
Elize M
1 reviews | Active since Aug 2019
25 Jul 2023, 10:05
Worst than pathetic
My Husband passed away. The word benificary should be removed from the paperwork. The definition of benificary is your not getting any money. End of the story. My husband made provisions and the insurance companies dont care. We thenpeople left behind hadbto suffer and beg and plead justbto get throug the day week or month. If anyone has any policy with Liberty cancel or move they are only fairytales
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Elize M's updateReviewer Update
25 Jul 2023, 16:06I was at your complains department Valeri More something like that.the same respons. I have put liberty paper into the ABSA Estate papers. It was not supose to go to the estate. But you draw up papers and you can not keep to your own words.
EM
Elize M's update25 Jul 2023, 16:06
Reviewer Update
I was at your complains department Valeri More something like that.the same respons. I have put liberty paper into the ABSA Estate papers. It was not supose to go to the estate. But you draw up papers and you can not keep to your own words.
Liberty Group South Africa's replyOfficial
04 Aug 2023, 10:12Dear Elize M,
We acknowledge your complaint and frustrations experienced.
Proof of payments were provided at time of claim as well as at time of the complaint. As discussed, we await further documentation from you, and will gladly assist further.
Kind regards
Glenda Martin
Liberty Group Customer Complaints
We acknowledge your complaint and frustrations experienced.
Proof of payments were provided at time of claim as well as at time of the complaint. As discussed, we await further documentation from you, and will gladly assist further.
Kind regards
Glenda Martin
Liberty Group Customer Complaints
Liberty Group South Africa's reply04 Aug 2023, 10:12
Official
Dear Elize M,
We acknowledge your complaint and frustrations experienced.
Proof of payments were provided at time of claim as well as at time of the complaint. As discussed, we await further documentation from you, and will gladly assist further.
Kind regards
Glenda Martin
Liberty Group Customer Complaints
We acknowledge your complaint and frustrations experienced.
Proof of payments were provided at time of claim as well as at time of the complaint. As discussed, we await further documentation from you, and will gladly assist further.
Kind regards
Glenda Martin
Liberty Group Customer Complaints