AC
Antonio C

1 reviews | Active since Jul 2016

04 Jul 2016, 10:15

Worst service in my life

<p>Trying since Jan to get my policy reinstated and now they double debit me on the same day. No follow through. Emails are so standardized with no interaction. Logging complaints on their website leads to more email. I have never in my life been treated so badly as a customer.</p>

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply04 Jul 2016, 11:20
Official

Good day Antonio

We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management for investigation and response.

We will respond to you shortly with feedback.

Kindly contact me on jolene

Kind regards
Jolene Lottering
Liberty Group Customer Relations