Worst service ever!!!!

The worst service ever, in aug 2021 i sent a request to have my policy reinstated. Eventually i was advised that my broker moved and i was assigned a new broken Stefan Fouche, who kindly assisted me and 3 months later i was informed that i need to pay the 3 months premium to have my policy reinstated immediately, which i did, then i had to first undergo blood test again which i also did, then nothing happened, in Feb 2022, my policy was still not reinstated and again i was informed that i needed to catch up the rest of the premium for the policy to be reinstated which i again did and then i again had to re-do blood work which i also did again, again nothing happened, this in June 2022 when i queried it again i again had to catch up all the premiums and then complete blood work and test after which the broker informed me that my account is now in a credit, at the end of July they deducted 2 x premiums again after which i told them to cancel that policy and refund all the premiums as this is just getting ridiculous now, after i decided to cancel the broker which was assigned to me then decided i am not worth his time anymore and despite various requests to him, another premium was deducted this month?

Please can you explain or get someone who is willing to assist to contact me to....