JW
Juan W

1 reviews | Active since Aug 2017

13 Jan 2018, 08:09

Worst Financial Services Provider

As a broker, having CONSTANT problems and false information is just absolutely shocking. They are the only company that simply simply can't follow requests. From customer service, to billing to underwriting. Everywhere there are problems and things are not getting done. One has to really push me over a limit to write a review.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply15 Jan 2018, 16:57
Official

Dear Mr van Wyk

Thank you for your posting.

As per our telephonic conversation earlier on refers:

I would like to sincerely apologise for the frustration that you are experiencing.

Can you please send me a correspondence that I can escalate to urgently resolve this matter.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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