worst company ever!!!!!! stay away

I am disgusted. <br> <br> On the 9th I call liberty to cancel my policy. I was sent and informed of 2 requirements and a bank statement and I ask I there is anything else, I was informed no. <br> The. Following day 10 feb I send the documents. I receive an emaiil confirming. 2 days later I call to follow up at the end of the call the agents says to.me \ by the way u will.need.to sign a paid up quote first. <br> <br> I send the documents the same day and I call I am told 5 to 7 working days from the day the day the received all docs despite the.fact that I was never told I need to sign a quote.<br> <br> Today I call on the 6th working day and theyy r only now starting the pay out process which takes 5 to 7 working days. I sent my docs 9 working ddays ago. <br> <br> No1 in that plaace knows whata going on and they dont have a clue of their.own processing and procesures.. <br> <br> I am disgusted.I needes that money and its sad that I.dont have it yet.<br> <br> I am.glad I am cancelling thia.policy. working for a company in thee same field it is.shocking that the calll centre.know next to.nothing about their processes. <br> <br> My worry is how.theey can assist clients."