SM
Sheron M
1 reviews | Active since Sept 2017
09 Jan 2025, 15:31
Worst Claims Department and Customer Service
I app**** for my 2 port claim and had the worst experience ever, they do not communicate , i had to wait for 40 days and over , sending emails with no response. The client care cannot assist you with anything, i do not know if a client calls in what do they do with the query because clearly nothing is logged.
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Sheron M's updateReviewer Update
10 Jan 2025, 09:58Good morning Elroy
My membership number is M605060B, passport GN041498.
I am not happy at all with your services, i need this actioned promptly, i dont want to hear excuses like high volume of queries, where do we as clients fit in to the load of work you have? You instructed me that the funds will be paid within 40 days not more than that. I had the time to follow up with SARS as well , they sent the assessment in December and Liberty just kept it and ddnt do anything about it. If you treat clients this way believe me you wont have many and just check the amount of bad revies you have received so far, it says a lot about your company. May i have the funds paid into the account within 24hours
My membership number is M605060B, passport GN041498.
I am not happy at all with your services, i need this actioned promptly, i dont want to hear excuses like high volume of queries, where do we as clients fit in to the load of work you have? You instructed me that the funds will be paid within 40 days not more than that. I had the time to follow up with SARS as well , they sent the assessment in December and Liberty just kept it and ddnt do anything about it. If you treat clients this way believe me you wont have many and just check the amount of bad revies you have received so far, it says a lot about your company. May i have the funds paid into the account within 24hours
SM
Sheron M's update10 Jan 2025, 09:58
Reviewer Update
Good morning Elroy
My membership number is M605060B, passport GN041498.
I am not happy at all with your services, i need this actioned promptly, i dont want to hear excuses like high volume of queries, where do we as clients fit in to the load of work you have? You instructed me that the funds will be paid within 40 days not more than that. I had the time to follow up with SARS as well , they sent the assessment in December and Liberty just kept it and ddnt do anything about it. If you treat clients this way believe me you wont have many and just check the amount of bad revies you have received so far, it says a lot about your company. May i have the funds paid into the account within 24hours
My membership number is M605060B, passport GN041498.
I am not happy at all with your services, i need this actioned promptly, i dont want to hear excuses like high volume of queries, where do we as clients fit in to the load of work you have? You instructed me that the funds will be paid within 40 days not more than that. I had the time to follow up with SARS as well , they sent the assessment in December and Liberty just kept it and ddnt do anything about it. If you treat clients this way believe me you wont have many and just check the amount of bad revies you have received so far, it says a lot about your company. May i have the funds paid into the account within 24hours