LM
Lehumo M
1 reviews | Active since Oct 2015
10 Dec 2015, 14:50
withholding of payment
I have been with liberty for almost a year now.<br> I decided to cancel my policy with them.it was suppose to be a simple thing.<br> I submitted the request last week. Yet even today I have not received what is mine.<br> I'm starting to wonder if this is done because I'm leaving them.<br> I have called for endless times nobody can tell me when I will get what is mine nor give proof of it.<br> Sometime such companies are big fat hippos. #payback my money. Don't tell me you want to verify while you weren't verifying while you were debiting my account every month.
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Replies (1)Liberty Group South Africa's replyOfficial
17 Dec 2015, 16:21Hello matslehumo,
Thank you for your post.
We apologise for your frustrations that you are experiencing. Your complaint has been esclated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your post.
We apologise for your frustrations that you are experiencing. Your complaint has been esclated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply17 Dec 2015, 16:21
Official
Hello matslehumo,
Thank you for your post.
We apologise for your frustrations that you are experiencing. Your complaint has been esclated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your post.
We apologise for your frustrations that you are experiencing. Your complaint has been esclated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
