TP
Trishana P

1 reviews | Active since Jul 2011

26 May 2015, 14:13

Who's your mummy

A few days ago I was called by this company, possibly to sell me some sort of insurance. The guy from the call center started our conversation by addressing me as \mummy". Now I am not sure in what culture this is defined as a form of respect"

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply26 May 2015, 14:28
Official
Hello TrishanaP,

Thank you for your posting.

We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.

We will respond to you shortly with feedback.

Please contact me should you require any further information or assistance.

Regards
Naome Ncube
Liberty Group Customer Relations
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