Where the cash at?!
<p>I recently sent in a request for my RA to be cancelled and paid up due to affordability issues. They gave me the usual 4 days automated response but I am yet to see my money. This was on the 6th of June. After scrolling through here, I've come to realise that I'm not the only one. Please advise re: MY money.</p>
Dear Mr Dlamini
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Mr Dlamini
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations