What happened to service excellence??? Liberty Life

I read the reviews/complaints, it seems like no one could be bothered about service excellence...

Good day

I have submitted my claim form on 21 Jan 2021, kindly confirm expected payment date if possible.

ID ***

Chaney Eaton(North)

Thank you in advance for your assistance

Kind regards

Chaney

Cell ***

Afternoon,

Please be advised that claim takes 30 working days,

Kindly supply us with your marriage certificate as proof of surname change is still outstanding.

Regards,

And you couldn't follow up in two weeks with this information?

Whatever happened to bussiness ethic and pride in turnaround time

(aftersales)?

On Thu, 04 Feb 2021, 16:06 Unclaimed Benefit Queries, <***> wrote:

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