waste of time n full of excuses.

I have a liberty dreaded disease cover,I have a spinal and muscle problem I had fecet injection by orthopedic surgeon for pain im in constant pain due to this muscluar weakness,I cant work due to this condition ,im covered for living lifestyle with affects my daily living ,I sent the occupational the******s report 2 opsclaim isaac saleh says I must hav all treatment recommend by ot which include physio ,biokinestist,occupational etc.I have this policy to help for my medical bills .I need 2 be compensate from my policy so I can pay the bills as I cant work. I want this matter looked at....before this t gumede said they will look at daily lifestyle now they say me another story.