fV
ferdi V
1 reviews | Active since Mar 2019
26 Mar 2019, 12:08
waiting for ever!!!!
i have been waiting 3 months for my provident fund to be paid out, my previous employer laid claim on an amount of money for me not working my months notice. i sent through numerous paperwork to Liberty to resolve this wanting to pay out the moneys to them. every time i call liberty or email them i have to wait yet another 48 hours for guess what NO ANSWER!!!! I have in my life never seen such a thing.
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Liberty Group South Africa's replyOfficial
27 Mar 2019, 22:54 Dear Mr Vorster
Thank you for your posting. I would like to sincerely apologize for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution. We will shortly respond with feedback. Please feel free to contact me should you require any information. Kind regards
Lerato Rikhotso
Customer Relations ***
Thank you for your posting. I would like to sincerely apologize for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution. We will shortly respond with feedback. Please feel free to contact me should you require any information. Kind regards
Lerato Rikhotso
Customer Relations ***
Liberty Group South Africa's reply27 Mar 2019, 22:54
Official
Dear Mr Vorster
Thank you for your posting. I would like to sincerely apologize for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution. We will shortly respond with feedback. Please feel free to contact me should you require any information. Kind regards
Lerato Rikhotso
Customer Relations ***
Thank you for your posting. I would like to sincerely apologize for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution. We will shortly respond with feedback. Please feel free to contact me should you require any information. Kind regards
Lerato Rikhotso
Customer Relations ***