waiting for call from financial advisor

over the last couple of months I have been trying to change my current investment, the advisor than requested forms to be completed before any changes to the investment could take place, the forms have been completed and returned and we now waiting for the next step from liberty to effect the changes.<br> Calls have been made and emails send no response all remains quiet - very frustrating as the current investment returns are rather poor and change is necessary<br> I don t know if the reasons are we moved from Pretoria to Kzn Amanzimtoti would be happy to have a local contact/advisor<br> D A Urwin contract no *** contact no ***