sS
sabeer S

1 reviews | Active since Mar 2009

10 Dec 2015, 09:53

Waiting for a refund from September 2015

I have a Liberty Life cover, I increased my cover. In September I was debited twice. I spoke to my Broker. I was told I will be refunded. I Haven't Been Refunded My broker ignores my Messages.

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply10 Dec 2015, 10:29
Official
Hello sabeers,

Thank you for your posting.

We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will respond shortly with feedback.

Please feel free to contact me should you require any information
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
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