BB
Bernard B
1 reviews | Active since Apr 2012
11 Feb 2015, 12:25
WAITING FOR 25 min and NO ANSWER!!!!
Holding on for 25 MIN and NO answer. The Own your Life programme has not paid my Virgin Active subscription for the month of January and today is the11th of February. Not impressed at all. <br> <br>
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Replies (1)
Liberty Group South Africa's replyOfficial
11 Feb 2015, 12:43Hello Berries11,
Thank you for your post.
We apologise for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your post.
We apologise for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply11 Feb 2015, 12:43
Official
Hello Berries11,
Thank you for your post.
We apologise for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your post.
We apologise for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***