Very POOR service

I submitted my provident fund claim through my previous employer on 28 October 2025, but I have yet to receive any meaningful updates regarding its status. The customer service I have encountered has been quite disappointing, as I have not received clear explanations about the status of my funds. When I call, I am consistently informed that my enquiry is still under administration, which has been the case for over two months. This level of service is unacceptable, and I am concerned about the reliability of this company.