URGENT - Jeff Green - Liberty Life *** Broker P Praschma - code *** Anchor Capital

Extremely Poor Service 4th request!!

From: Heila van Beek <***> Sent: Tuesday, 14 February 2023 07:35 To: ***; *** Cc: Green, Jeff SSAE-DDO/F <***> Subject: 3rd request: URGENT - Jeff Green - Liberty Life *** Broker P Praschma - code *** Anchor Capital Importance: High

3rd request

Dear Liberty Life Team, further to the email trail below, I still await the following: 1. Benefit statement 2. Claim form & requirements for spinal fusion that was done for Mrs Lauren Green in May 2022. Mr Green did receive an email from you but the form was *******ed. Please email the above directly to me as a matter of urgency. Many thanks Heila