1 reviews | Active since Sept 2017
************* staff
For 3 months now i am trying to get Liberty Life to process a payout, since 11Sept 2017 they keep on telling me the transfer has been made, but all lies. They refuse to call me or keep me up to date, always just lies and excuses when i call them. With all the *******ion in South Africa i can not help becoming very suspicious because your not allowed to talk to senior management.
Dear Mr Venter
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Mr Venter
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations