ZN
Zine N
1 reviews | Active since Dec 2019
23 Dec 2019, 20:54
Unprofessional staff
I have investments with them and have received very poor service. A transaction that should take less than a week is still not done 2 weeks later because someone went on leave and left requests unprocessed. Imagine being unable to access your own money. This is not even the first time. I’m leaving them and moving elsewhere.
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Replies (1)
Liberty Group South Africa's replyOfficial
24 Dec 2019, 11:58 Dear Zine Ndamase
We apologise for the frustrations that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the frustrations that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Liberty Group South Africa's reply24 Dec 2019, 11:58
Official
Dear Zine Ndamase
We apologise for the frustrations that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the frustrations that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***