1 reviews | Active since Aug 2017
Unprofessional Idiot
I requested a payout of an annuity which was less that R7000.00 as the annuity is paid up and I would rather not go on with it anymore.
I received a call from Les Taitz from Liberty telling me that I will stand on the street corners one day and beg for money because i'm requesting a payout.
THIS IS UNACCEPTABLE!!
I am fully entitled to do whatever I like with my policy and it shouldn't concern him in any way.
I am livid about this.
Dear Miss Schonfeldt
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations.
Dear Miss Schonfeldt
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations.