PZ
Pam Z
1 reviews | Active since Nov 2012
19 Apr 2016, 20:46
Unpaid March rewards
OYL Rewards has faied to pay me my R350.00 refund Gym Rewards, even though I have cancelled my membership, I have already being debited by OYL for March 2016 and I attended 7 days of Gym and I paid myR350.00, meaning OYL should have refunded R350.00 in Apri for March month, to date, I have not received any refund from OYL Rewards programe
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Liberty Group South Africa's replyOfficial
20 Apr 2016, 07:22Hello PHELADI.Z,
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply20 Apr 2016, 07:22
Official
Hello PHELADI.Z,
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***