MM
Michael M

1 reviews | Active since May 2016

26 May 2016, 08:37

Unpaid Claim for months!

<p>I resigned from liberty medical in March last year, I sent them proof of banking details 2 months ago and I got a reference number DCZ #*** every time I call their bad service center, they claim they cant see the email! How many times should I resend my stuff and how many reference numbers do I have to go through to get my money back! This is the worst service I have ever seen in my life! They respond by automated replies and they dont follow up on anything. </p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply26 May 2016, 09:05
Official

Good day Michael

We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management for investigation and response.

We will respond to you shortly with feedback.

Kindly contact me on *** should you require any further assistance.

Kind regards

Jolene Lottering

Liberty Group Customer Relations

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