WM
Warren M
1 reviews | Active since Oct 2015
30 Dec 2015, 21:28
Uninformed
I have an invest meant for saving, I was not informed of advisory fee and when I asked I was told it came off the interest, I was not told about only one advance in a calander year I was not told I would hardly get my money which I was trying to save. No one told me it was an investment till my money was debited. The worst thing is my money meant for savings is decreasing
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Liberty Group South Africa's replyOfficial
31 Dec 2015, 09:43Hello Warren3,
Thank you for your posting.
We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Best regards,
Liberty Group South Africa's reply31 Dec 2015, 09:43
Official
Hello Warren3,
Thank you for your posting.
We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Best regards,