WC
Winslow C

1 reviews | Active since Dec 2020

16 Mar 2021, 09:27

UNFAIR COVER BY COMPANIES

Hi my name is Winslow Clouts can you please engage with my Employer to send me a Disability Benefit Statement because the don't want to send me one from Liberty. I was in contact with numerous time with Goldfields liberty branch and the call center agent said I am covered under Capital Alliance. But I should not fill or sign uncompleted forms or forms without a Disability Benefit Statement with a Liberty Letter Head on it, which was confirmed if was sended to the Company. Or can you please send it to me.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply16 Mar 2021, 11:00
Official
Dear Winslow Clouts

We apologise for the frustration that you have been experiencing.
 
I have forwarded your complaint to the relevant manager for urgent investigation and response.
 
We will respond to you shortly with feedback.
 
Please contact me should you require any further information or assistance.
 
Regards
Elroy Augustine
Liberty Group Customer Relations
elroy.augustine@liberty.co.za