PN
Prenessa N

1 reviews | Active since Mar 2015

27 Sept 2017, 12:39

Unconscious people causing havoc

I received my provident fund payout and Liberty Corporate submitted relevant documents for 2016. Now trying to submit tax return for 2017 and the very same document was submitted TWICE to SARS!!!! Trying to get a consultant on the phone is impossible! Their service is disgusting

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply06 Oct 2017, 12:24
Official

Dear Ms Padayachee

Thank you for your posting.

As per our telephonic conversation earlier on refers:

I would like to sincerely apologise for the frustration that you are experiencing.

Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will respond shortly with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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