UNACCEPTABLE SERVICE AT LIBERTY LIFE

i have pages and pages of email correspondence since June this year.... bottom line is policies have matured and we are STRUGGLING to get paid out... every time there is a different answer or NO ANSWER at all to our emails... they advertise that they will take care of your retirement needs but they CERTAINLY ARE NOT looking after us... they ask for documents which we provided (stamped by the High Court) and then ask if we changed something....we ask for senior peoples emails addresses and they say they cannot provide... we advised them of our divorce 20 years ago which they acknowledged (in writing) and now want to ignore....etc, etc... bottom line is the only person you can speak to is the call center and they don't assist or come back to you....<br> <br>