Unable to reconcile my payments

Hi there<br> <br> I dont even know where to start, Liberty says i owe one month for my investment builder policy- i have provided them with all the proof's of payments but still someone is unable to reconcile payments for this policy and i am now frastrated because i have all the EFT docs which show that i dont owe this policy and LIBERTY say they will deduct twice come the 25th of Feb which is not fair, not one seems to be competent at Liberty to deal with my query.<br> <br> I am so angry, no matter how much i write to them and forward proof of my payments to them but i am told that i owe 1 month and when i asked them how so no one is able to answer me. <br> <br> I cannot afford to pay twice for this policy especially if its not in arrears.<br> <br> Please someone help me.<br> <br> thaks<br> Romeo