Unable to claim Policy after two YEARS !!!

HI Peter. Please help my 66 year old Father. Almost 40 years ago my Father took out a policy with Liberty life. About 30 years ago my father bought a house and used the policy as collateral security with SAMBOU bank, giving them the deed to the policy . About 20 years ago my father paid of the house and SAMBOU returned the policy to my DAD. He pyhsically holds the title deeds to the policy and the House. Now my father has been trying to make a claim for 2 YEARS!!!! since the policy matured. Even though my 66 year old father has the policy deeds, Liberty Life states that we must contact SAMBOU for a letter to say that it is given back to him. Upon reveling to them that SAMBOU has closed down over 15 years ago, they tell us that there is nothing we can do about it and they wont give him the money, however they can discuss reinvestment with him.<br> <br> He is a 66 year old man and would like his policy whilst hes still alive. <br> <br> Peter please urgently help us. We want the policy to be paid out as per agreement and not reinvested. If there is a clerical error on Liberty lifes side it is not my 66 year old fathers fault