TWO POT SYSTEM NO COMMUNICATION

I app**** for my two pot on the 6th after a week of struggle due to their WhatsApp application process, till date there's no feedback, what hurts is that my fellow colleagues already received there money but as for me there is not even any communication, its so annoying to receive such treatment honestly. Now the question is was there not a backup plan in place, since they had the whole year to plan the roll out of the two pot system