Two pot delay
Hi
I app**** for my two pot on the 4th of September and I have received the funds. My colleagues have already received their payout and I have not received anything.
My biggest problem is there is absolutely no communication from Liberty so I am not aware of what is causing the delay. I have tried calling the call center and it refers me to WhatsApp, when I go to WhatsApp it say I do not have an active claim, therefore I do not know what else I can do.
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Liberty Group South Africa's replyOfficial
17 Oct 2024, 10:35 Dear Busi Madela
I apologize for the frustrations that you have experienced.
I have forwarded your complaint to the manager in our complaints department for urgent investigation and response.
Regards
Elroy Augustine
Liberty Customer Relations
I apologize for the frustrations that you have experienced.
I have forwarded your complaint to the manager in our complaints department for urgent investigation and response.
Regards
Elroy Augustine
Liberty Customer Relations
Best regards,
Liberty Group South Africa's reply17 Oct 2024, 10:35
Official
Dear Busi Madela
I apologize for the frustrations that you have experienced.
I have forwarded your complaint to the manager in our complaints department for urgent investigation and response.
Regards
Elroy Augustine
Liberty Customer Relations
I apologize for the frustrations that you have experienced.
I have forwarded your complaint to the manager in our complaints department for urgent investigation and response.
Regards
Elroy Augustine
Liberty Customer Relations
Best regards,