Total Deniability, No Sense of Responsibility

Good Day,<br> My compliant in a nutshell the following extract of an email I have sent to liberty life at [Email Removed]<br> <br> Sent: Monday, May 15, 2006 6:37 PM<br> To: [Email Removed]<br> Subject: RE: R Hart - ***, *** & ***<br> <br> Dear Thanya<br> <br> Why am I not supprised ! It appears, you did not even read the mail I wasted my time sending you !<br> <br> Policy *** was in response to your mail so you could access my details !<br> <br> Policy No: *** & ***<br> How was this resolved when I have had no participation in the conclusion ?<br> <br> Liberty and their brokers avoide the actual issues !<br> <br> Maybe it will help if I ask a direct questions,<br> - How does Liberty and their brokers issue a policy and deduct money from my account without any authorization from me ?<br> <br> - How does liberty cancell same without any authorization from me ?<br> <br> - How is the matter of a paid up policy resolved if I am still complaining about the advice and still requesting the issue be resolved ?<br> <br> - There is a question regarding this brokers commissions, which you simply ignore ?<br> <br> - There is a question regarding the ongoing and escalating fees for the policy *** ?