ZT
Zimkita T
1 reviews | Active since Jul 2015
22 May 2025, 15:56
This is exactly why people don't trust liberty
I have been waiting for payment since March, this withdrawal was submitted in March, instead I got a SMS asking how I'd like the payment to be made when all the details were on the form submitted by my broker. It's May now and the case was escalated on the 16th of May, TODAY, the 22nd, it's still escalated. I called myself today and spoke to Lesego who put me hold for over 5 minutes. I need my money
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Zimkita T's updateReviewer Update
23 May 2025, 20:47I don't want an apology, I want my money
Good day Zimkita
Good day Zimkita
We have received your complaint which has been allocated the following reference number: CAS-49644-R4X0. We are investigating the matter and assure you of every effort for a prompt resolution. You can expect a further response from us within 24 hours.. how is this withdrawal still in tax directive stage? Why has it been sitting unprocessed this entire time?
ZT
Zimkita T's update23 May 2025, 20:47
Reviewer Update
I don't want an apology, I want my money
Good day Zimkita
Good day Zimkita
We have received your complaint which has been allocated the following reference number: CAS-49644-R4X0. We are investigating the matter and assure you of every effort for a prompt resolution. You can expect a further response from us within 24 hours.. how is this withdrawal still in tax directive stage? Why has it been sitting unprocessed this entire time?