VN
Vanessa N

1 reviews | Active since May 2017

02 May 2017, 14:58

Think Twice - Before dealing with Liberty Life

<p>Think Twice before taking any “Dreaded Disease cover with Liberty Life”we have waited 3mths and 19 days and soon they will be paying out the death cover before ever getting to pay out the “dreaded Disease cover”.<br />The quote on there website “Hassle-free turnaround time and want the process to be as easy for you as possible”is just words that they have no idea of putting into practice!.Beware of just signing up-make sure you get a commitment from them that payment will be made within a certain period.<br />Mrs V Naude</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply12 May 2017, 09:48
Official

Dear Ms Naude

Thank you for your posting.

As per our telephone conversation earlier on refers:

I sincerely apologise for the frustrations that you experienced regarding your claim payment.

However I am glad to hear that finally it was paid out.

Please feel free to contact me should you require any assistance.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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