MM
Mbhekeni M

1 reviews | Active since Nov 2012

06 Apr 2018, 10:01

The don't care at all!!!

I have sent numerous complains through 3 channels to Liberty 1. the client services 2. Hello Peter 3. Liberty website in all these channels I have explained in detail the nature of my complained and since they failed to attend and fix it,I have asked to transfer my RA to another institution, now nobady responds and nobody cares at all.

My advice to anyone, Don't invest with Liberty

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply06 Apr 2018, 14:44
Official

Dear Mbhekeni

We apologise for the frustration that you have experiencing and I have forwarded your complaint to the relevant manager for urgent response.

We will respond to you shortly with feedback.

Please contact me should you require any further information or assistance.

Regards

Naome Ncube

Liberty Group Customer Relations

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