1 reviews | Active since Jul 2019
Thank You Lorraine & Robin (Corporate Claims)
I just want to say thank you from the bottom of my heart Robin and Lorraine, when I called this morning I was heavy and frustrated. Having to interact with both of you blessed my day you humbled my experience. You were patient and empathetic during my not so friendly rant. I applaud you for this, not many of us can digest complaints we always see them as obstacles. Your professionalism and enthusiasm to get to the root of the issue promptly exceeded my expectations. Honestly, Words fail me at this moment but all I can say is YOU ARE TRUE GEMS! I hope Liberty recognizes!
Lorraine – I leave you with this quote “People do not care how much you know until they know how much you care.” -Teddy Roosevelt You took charge and understood my pain points, I stan!
I'am very please to hear that you are satisfied with the level of service you have received. That is a kind of service we pride ourselves with.
Kindly contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
I'am very please to hear that you are satisfied with the level of service you have received. That is a kind of service we pride ourselves with.
Kindly contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
